Fewer than half of patients at the North East’s worst rated GP surgery said they consider the practice “good” - and you can see how your doctor compares using our interactive gadget.
Every year the NHS surveys patients across the country about the care they receive from their GP surgery. Patients are asked to give their opinions on their practice on a range of different topics, from overall experience to how easy it is to contact the surgery and how much they trust their GP.
The data for this year’s patient survey was collected between the start of January and the end of March. Just over three quarters of patients (77%) across the North East and North Cumbria Integrated Care System area said that the overall experience at their practice was “good”, which is slightly above the England average of 74%.
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An overwhelming majority of patients (92%) said that they had confidence in their GP, with 85% saying that their GP treats them with care and concern, while 87% said that their GP listens to them. However, only half (50%) of patients said that contacting their surgery by phone was “easy”, while by comparison more than a third (38%) said it was either fairly or very difficult - although when patients did get through, 83% found the receptionist helpful.
The North East's top GP practice according to the survey was The Adderlane Surgery in Prudhoe, where 100% of people said that their overall experience was “good”. This was followed jointly by Sunniside Surgery and Roseworth Surgery in Newcastle with 99% each, then The Rothbury Practice with 98%.
At the other end of the scale, however, around one in nine (11%) North East patients said that the overall experience at their practice was “poor”, compared to one in eight (13%) nationally.
You can search for your surgery here:
North East’s top GPs based on % who rated overall experience as “good”:
- The Adderlane Surgery: 100%
- Sunniside Surgery: 99%
- Roseworth Surgery: 99%
- The Rothbury Practice: 98%
- Great Lumley Surgery: 97%
- Benfield Park Medical Group: 96%
- Whitley Bay Health Centre: 95%
- Gainford Surgery: 95%
- West Rainton Surgery: 95%
- Imeary Medical Group: 95%
- Fell Cottage Surgery: 95%
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