How to Complain
Please contact the editorial team for any issues with our content
If you notice a factual inaccuracy in The Chronicle, please email helen.dalby@reachplc.com
To submit a letter for publication, please email ec.letters@ncjmedia.co.uk
If you have any general concerns or comments about any item in The Chronicle that you would like to bring to the Editor's attention, please email ec.news@ncjmedia.co.uk
You can also write to ncjMedia Ltd., 2nd floor, Eldon Court, Percy Street, Newcastle upon Tyne, NE1 7JB.
If you have a problem getting your copy of The Chronicle, please email subscriptions@reachplc.com
If you have have a technical issue with the web site or mobile web site, please email digital@ncjmedia.co.uk
If you have an issue with the electronic edition for tablets or apps, please email tabletsupport@reachplc.com
If you have an issue with a competition please email michelle.morgan@reachplc.com
Trinity Mirror PLC is a member of and is regulated by IPSO, the Independent Press Standards Organisation. We adhere to the Editors’ Code of Practice as enforced by IPSO who are contactable for advice at
IPSO Gate House, 1 Farringdon Street, London EC4M 7L.
Website: http://www.ipso.co.uk/
Email: advice@ipso.co.uk
Telephone: 0300 123 2220
If you have an issue about how The Chronicle has written about you personally or has treated you and wish to make a formal complaint over a potential breach of the Editor's Code of Practice, please see Trinity Mirror's Complaints Policy and Procedure here https://www.reachplc.com/complaints-policy